FAQ

Answers about WhatsAppbot, templates, and automation

Do I need a WhatsApp Business account to use WhatsAppbot?

Yes. WhatsAppbot connects to an approved WhatsApp Business Platform number so messages are compliant and deliverable at scale.

Can I use my existing number?

If your number is already enabled for the WhatsApp Business Platform, you can connect it during onboarding. If not, we will guide you through verification and migration.

Does WhatsAppbot support templates and approvals?

Absolutely. Manage template drafts, variables, and approval status in one place, then launch broadcasts and automated flows safely.

How do automations work?

Build no-code workflows with triggers, rules, and handoffs. Start with a keyword, a webhook, or a form submission and route the conversation automatically.

Can my team take over a conversation?

Yes. Use the shared inbox to assign chats, leave internal notes, and hand off from bot to human with full context.

How does pricing work?

Plans are based on usage and team size. You can start free, then upgrade as your message volume grows.

Is our data secure?

We encrypt data in transit and at rest, support role-based access, and keep audit logs for key actions.
Have more questions? Talk with our team